Regular System Maintenance:

Regular System Maintenance:

Please note that the system will not be available between 0500hrs to 0600hrs, and 1900hrs to 1930hrs (GMT+8) from Mon to Sat.

System Maintenance

Latest Updates


Update to Sub-BUs for GVT, NLB, SSG, WSG, HPB, HSA

Please note that there are updates to the Sub-BUs for GovTech, NLB, SSG, WSG from 8 June 2020 onwards and HPB, HSA from 11 August onwards. To find out which Sub-BU you should be using for invoices to these Statutory Boards, kindly contact the liaison officer of the agency. Thank you.

Vendor Record Approval for Covid Payment

We are experiencing a large number of requests. Due to this, it may take us a longer time to respond or process your request via the helpdesk ticket logged. Please note that if you have created/reactivated your vendor record with a DBS, POSB, Citibank, OCBC or UOB bank account, it will take up to 3 working days for your vendor record to be automatically processed. If your bank account is not listed, please submit an original bank endorsed hardcopy of the Direct Credit Authorisation (DCA) form for the approval of your bank account.

Standard Chartered Bank (Singapore) Limited ("SCBSL")

In line with SCB's plans to consolidate their business operations in Singapore to SCBSL, the current Bank Code and Swift Bank Identifier Code ("BIC") will be replaced. Please refer to their announcement for more info. To prevent any delay in payment to all vendors with SCB bank account, we will be assisting to update the Bank Code/BIC to 9496/SCBLSG22 with immediate effect. Kindly contact us via AGD helpdesk for any enquiries.

Citibank Singapore Limited

With effect from 15 April 2019, Citibank Singapore Limited ("Citibank") will operate under a new SWIFT Bank Identifier Code and Bank Code for SGD payment instructions. If you have been informed by Citibank that there is a change in your account's Bank Code, please log into your account to update it and register a ticket with AGD helpdesk after you have done so. Thank you.

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